For over twenty years Shuttle has been growing with its partners. The integrated forward- looking services provided to the customers have always been tailored to and ahead of the customers' needs. Because of the successful implementation of its customers' requirements as well as the integrated platform and the information technology services, Shuttle raised itself from its initial role as the downstream service provider to becoming the customers' virtual logistics department. It not only reduces customers' communication and operation costs, more over, it increases their competitive advantages.  
  Shuttle's energetic, enthusiastic and experienced professional staff serve their customers by connecting Shuttle ERP with their customers' ERP systems. It not only increases the accuracy and security of transferred data, it also shortens the time and logistics processes. The real-time and transparent Tracking System further enables companies to effectively utilize the cargo shipping schedule and status such that "Just-In-Time" is more than just a slogan. Customs clearance related services are:  
 
   
Sea and air cargo clearance services in importing and exporting.
Sea and air cargo transportation and clearance from cities of Keelung, Tao-Yuen, Hsin-Chu, Taichung, Tainan, and Kaoshung.
Bonded Goods, inventory, reorganization, shipping, and clearance
Provide business advice and consultation relating to the importing and exporting of manufacturing facilities and plants.
Provide business advice and consultation relating to the importing and exporting of manufacturing facilities and plants.
 
 
    In order to provide customers with on-time, secured and speedy services, Shuttle has persistently invested in the most advanced capital equipment, facilities, specialty vehicles and supporting infrastructure. Both in the scale of investments and in professionalism, Shuttle is ranked number one in the nation. The company has the only vehicle in the nation that is able to satisfy the special transportation requirements for a 12-inch wafer fab in a controlled minus 20 degrees-C temperature environment. Other shipping services are: :  
   
   
Bonded Goods, Low temperature cargo shipping
Domestic general cargo shipping
Domestic special cargo shipping
Business-to-business shipping services
 
   
In addition, the following ancillary systems are established for better services:		  
   
   
Dedicated vehicle network in Tao-Yuen, Hsin-Chu and Tainan
Own 'in-house' maintenance facility, plant and personnel to proactively inspect and maintain transportation fleets.
Global Positioning System
Tracking System
Delivery-person's responsibility insurance
 
       
    In providing better and professional services, Shuttle developed specialized methods and equipment in delivering special cargos. For example, the fast increase in sales and shipping quantities of TFT LCD flat panels in Taiwan resulted in the company investing in R&D and developing the first-in-nation transportation equipment to protect the delicate TFT LCDs during shipping. This specialized equipment includes:  
   
   
UP-DOWN ROLLER SYSTEM
STEERING DAMPER
SHOCK ABSORBER
BATES CARGO-PAK
 
 
   
Alternately; In order to provide an improved and a more complete customer service by reducing communication time and increasing operating efficiency, Shuttle integrated its custom clearance service, terrestrial shipping, air cargo shipping and the instantaneous www Cargo Tracking System into a "One Site Service". .

  
 
    For the past 20 years, Shuttle dedicated itself to promoting logistics related professional services. The company has in-house management expertise in storage management in various industries requiring logistics management. Services include:  
   
   
Outsourcing services in storage management
Outsourcing services in importing and exporting management
Outsourcing services in local logistics management
Outsourcing services in transporting management
 
   
Shuttle has developed relationships and strategic alliances with Taiwan's custom clearance, transportation, air cargo shipping as well as the best international logistics companies. It also formed alliances with distribution centers in Hong Kong - the largest transporting hub in Asia, Netherlands - the largest cargo hub in Europe, and in China, thus establishing a global logistics system to help enterprises meet their requirements for global Just-in-Time service.		  
     
 
   
IT as the Core of Innovation in Global Logistics Management

As early as 1989, Shuttle recognized the importance of IT infrastructure and corporate e-business. It invested in its R&D team and procured the best available hardware and software. It developed systems, which evolved from information automation to e-business, and continued to the currently successful implementation of M-business. Shuttle's ERP system created a win-win relationship with its customers and its IT applications have won worldwide recognition.

Some key IT accomplishments include:

Development of Shuttle ERP

Shuttle ERP integrates systems such as air cargo business ordering, custom clearance, transportation and ledger system into one enterprise resource planning system. Shuttle in 1995 was the first company in Taiwan to establish Enterprise Resource Planning (ERP) Internet connectivity with its customers. By 2002, the Shuttle ERP system had grown to include more than 100 companies. Its Two-Way EDI Change and Hand-shaking Functions effectively shorten the logistics operations while significantly improving the accuracy of transferred data.

Real time and transparent WWW Cargo Tracking System

Information flow is the corner stone of a successful Global Logistics Management (GLM) system. A customer that can accurately obtain and use all current logistics information will be the winner in the competitive global market.
The WWW Cargo Tracking System (CTS), is an Internet based, secured access authorization system, which enables customers, at any time, to obtain in real time the shipping status of their cargos. This permits the updating of tactical and strategic production planning and distribution.

Implement its Open Platform Technology, Build Global Logistics Service Portal (Logistics Service Portal)

In response to the globalization of world economics and to improve Taiwan's integrated logistics management system, Shuttle implemented the Open Platform technology and built the first on-line negotiation system in the logistics industry - all logistics systems and strategic partnerships can simultaneously obtain data from the platform at real time to complete their tasks. This platform was chosen by the Business Bureau of Ministry of Economics as the model solution that demonstrates "Application of Integrated Technologies in Logistics Management and Process".

Developed the only Global Positioning System in m-business (m-Tracker) in Taiwan's logistics industry

Shuttle views its trucks as "Mobile Offices". In order to stay connected with these vehicles, the company developed 'm-Tracker' a multi-functional system for data communications. This is the only system, in the logistics industry which uses GPS and integrates the three major subsystems Cargo Tracker, PDA and Mobile Phone to record and report shipment status in terms of time, speed and locations of the vehicles. In 2002, m-Tracker received the "Best Enterprise Application and Service Award" from the GSM Association of Cannes, France and Shuttle in Taiwan was chosen as the official demo site of this award - This was a significant milestone for Shuttle to a achieve. 		 
     
    Shuttle provides consolidated services with quality and efficiency. It integrates the importing and exporting custom clearance services, special cargo shipping business, outsourcing services in import, export and inventory management to provide to its customers transparent operational processes as well as instantaneous availability of the shipment status information. This service effectively lowers operating costs, reduces logistics procedures and increases the competitiveness of these enterprises in the international market.  
     
   
   
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